Root Sciences Return Policy

Return & Refunds:

You may return any of the items purchased to Root Sciences, for any reason, for a full refund within 10 days of delivery of your shipment. You will be responsible for the cost of shipping.

If the return is a result of our error, Root Sciences will replace the item free of charge and cover the associated shipping costs for the return and replacement.

Please note, we cannot accept the return and refund of opened items, items returned more than 10 days past delivery date, or items missing their original packaging. Items damaged due to improper shipping will not be covered.

We can only process returns and refunds for items purchased at

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 to 5 business days.

Only regular priced items may be refunded. Sale items cannot be refunded.

Contact us at for questions related to refunds and returns.