Why is heat (thermal) transfer fluid leaking from the connection, and how do I fix this issue?
Thermal transfer fluid can occasionally leak from a fitting that has become loosened over time.
*Please note: Due to the risk of breakage of any metal-to-glass hose connections, it is recommended that you call customer support BEFORE attempting to fix the leak. (important!)
For simple metal-to-metal hose connections, utilize two wrenches to tighten the fitting – one on the hose, and the other on the other component that remains stationary and acts as a backing to prevent applying torque to the rest of the system.
For more detailed information or one-on-one assistance, reach out to technical support at +1 (206) 452-1130.